Operational Disorganisation
Relying on paper, WhatsApp messages, and scattered Excel spreadsheets leads to lost information, recurring breakdowns, and difficulty tracking field teams.
CAFM IMS
CAFM IMS: Smart Facility Management System
The First Smart System in the Middle East
CAFM–IMS from AL Emtyaz provides an integrated digital platform for managing maintenance, assets, and technical teams.
Powered by artificial intelligence and the Internet of Things, it delivers real-time insights, smart alerts, and instant reports to help you reduce costs and improve performance.
Market Challenges
Market Challenges: Why Are You Losing Money?
Before Looking for Solutions, Understand the Problem
Traditional tools such as Excel, paper forms, and manual spreadsheets can no longer meet the needs of facilities managing extensive assets, multiple sites, and constantly moving field teams.
Rising Costs
The absence of effective preventive maintenance leads to expensive unexpected breakdowns, high energy consumption, and a significantly shorter asset lifespan.
Lack of Visibility
You cannot manage what you cannot measure. Without accurate, real-time reports, management decisions rely on guesswork rather than actual data.
Smart Transformation
Transform Your Operations with CAFM IMS
We help you move from demanding traditional management to a smarter future. Our system manages operations and predicts problems before they occur.
From Reactive to Predictive Maintenance (AI)
We help you move from demanding traditional management to a smarter future. Our system manages operations and predicts problems before they occur.
Smart Connectivity (IoT)
Real-time IoT integration reads sensors and monitors temperature and energy consumption continuously, without manual intervention.
A Fully Digital System (Paperless)
Go paperless. Every process, from work orders to reports, is handled digitally to ensure accurate data and faster delivery.
Why CAFM IMS?
Unmatched Technical Features
Our system follows global best practices and ISO standards to ensure the highest quality in facilities management.
Comprehensive Asset Management
Go paperless. Every process, from work orders to reports, is handled digitally to ensure accurate data and faster delivery.
Smart Maintenance Management
An integrated system for work orders (WO), preventive maintenance (PM), and predictive maintenance (PdM) to ensure operational continuity.
Energy Management and Sustainability
Monitor energy consumption in real time and connect smart meters to improve efficiency and reduce your carbon footprint.
Technician Mobile App
Manage tasks in the field, upload before-and-after photos, capture GPS locations, and collect electronic signatures.
Real-Time Performance Dashboards
Get a complete view of performance across all sites, key performance indicators (KPIs), and work order status in real time.
Powerful System Integrations
Connect seamlessly with SAP, Oracle, BMS systems, CCTV cameras, and analytics platforms such as Power BI.
System Modules
Comprehensive System Modules
CAFM IMS goes beyond maintenance software. It is an integrated ecosystem covering every aspect of your facility management.
Custom Dashboard
Asset Management
Site and Building Management
Team and Access Management
Planned Preventive Maintenance (PPM)
Work Order Management
Inventory and Spare Parts Management
Supplier and Contractor Management
Purchasing and Invoicing
Incident and Emergency Management
Maintenance Requests via the App
Smart Reports and Analytics
Service Level Agreement (SLA) Management
ERP/SAP Integration
Technician Mobile Application
Asset QR Code Scanning
Industries
Why CAFM IMS?
Unmatched Technical Features
Our system follows global best practices and ISO standards to ensure the highest quality in facilities management.
1) Government and Public Sector
Used by ministries, official authorities, and public organisations that need a reliable system for managing facilities and infrastructure across multiple sites.
2) Finance and Banking
Trusted by major banks across the region for managing buildings and branches, ensuring business continuity, and improving service quality across dozens of locations.
3) Healthcare
Supports hospitals, care centres, and medical institutions by tracking critical assets, monitoring temperature and humidity, and managing pharmaceutical cold storage rooms.
4) Airports and Aviation
Used in advanced airport buildings and facilities, airlines, and operations centres, including T5 and Jazeera Airways, with full support for safety systems and critical equipment management.
5) Education: Universities and Schools
Manage large university campuses and educational facilities, including maintenance, assets, electrical and mechanical systems, and extensive grounds.
6) Commercial and Residential Properties
Provides comprehensive support for shopping centres, residential towers, and multi-tenant facilities, with detailed monitoring of energy, maintenance, safety, and shared assets.
7) Services and Hospitality
Serves hotels, resorts, and hospitality facilities that require continuous operations and consistent service levels.
8) Industry and Logistics
Supports warehouses, factories, storage facilities, and cold chains, with full support for energy systems, equipment, and critical systems.
9) Major Projects and Infrastructure
Supports smart cities, large construction projects, and extensive sites that require accurate reporting and advanced asset management.
10) Energy and Electrical Systems
Supports facilities using electrical systems, transformers, uninterruptible power supplies (UPS), smart meters, and solar energy systems.
11) Telecommunications and Information Technology
Manage data centres, servers, network systems, telecommunications rooms, and a wide range of ICT assets.
12) Facilities Management Companies
Provides a unified platform for managing all client sites, performance reports, SLAs, and field task assignment through the technician app.
With its flexibility, smart integrations, and ability to manage thousands of assets across multiple sites, CAFM–IMS has become a leading system used by organisations in more than seven countries to implement global best practices and achieve more efficient, sustainable operations.
See the System
See How CAFM–IMS Works in Your Facility
Smart operations start with a complete view of the process. This video takes you through the CAFM–IMS workflow, from submitting a maintenance request and assigning the task to a technician through the app, to closing the work order and analysing performance on the dashboard.
Our Clients
Our Clients
CAFM–IMS is used by leading organisations across government, finance, healthcare, logistics, and education, as well as airports and major projects in the Gulf and Jordan.
These organisations chose our system for reliable operations, precise maintenance, and real-time visibility across every site and asset. CAFM–IMS delivers consistent performance, ongoing support, and a facilities management experience that meets the highest international standards.
Knowledge Hub
Explore Facility Management and Smart Maintenance
Explore related guides to facility management software, maintenance, assets, inventory, work orders, operations teams, and projects within one digital ecosystem.
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