{"id":3117,"date":"2022-08-02T05:41:14","date_gmt":"2022-08-02T05:41:14","guid":{"rendered":"https:\/\/alemtyaz-jo.com\/?page_id=3117"},"modified":"2026-10-08T22:44:31","modified_gmt":"2026-10-08T19:44:31","slug":"submit-ticket-en","status":"publish","type":"page","link":"https:\/\/alemtyaz-jo.com\/en\/submit-ticket-en\/","title":{"rendered":"Submit Ticket"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3117\" class=\"elementor elementor-3117\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-871565c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"871565c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cead323\" data-id=\"cead323\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9fec571 elementor-widget elementor-widget-html\" data-id=\"9fec571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n.em-ticket-page {\r\n  direction: ltr;\r\n  text-align: left;\r\n  background: #ffffff;\r\n  color: #08204a;\r\n  font-family: 'Cairo', sans-serif;\r\n}\r\n\r\n.em-ticket-page * {\r\n  box-sizing: border-box;\r\n}\r\n\r\n.em-ticket-page a {\r\n  text-decoration: none;\r\n}\r\n\r\n.em-ticket-container {\r\n  width: min(1180px, 100%);\r\n  margin: 0 auto;\r\n  padding-inline: 20px;\r\n}\r\n\r\n.em-ticket-hero {\r\n  position: relative;\r\n  padding: 76px 0 52px;\r\n  background:\r\n    radial-gradient(circle at 12% 18%, rgba(11, 94, 215, 0.13), transparent 30%),\r\n    radial-gradient(circle at 88% 12%, rgba(194, 138, 46, 0.16), transparent 26%),\r\n    linear-gradient(135deg, #ffffff 0%, #f7fbff 54%, #eef5ff 100%);\r\n  overflow: hidden;\r\n}\r\n\r\n.em-ticket-hero::before {\r\n  content: \"\";\r\n  position: absolute;\r\n  inset: auto -140px -190px auto;\r\n  width: 430px;\r\n  height: 430px;\r\n  background: rgba(11, 94, 215, 0.07);\r\n  border-radius: 50%;\r\n  pointer-events: none;\r\n}\r\n\r\n.em-ticket-hero-grid {\r\n  position: relative;\r\n  z-index: 1;\r\n  display: grid;\r\n  grid-template-columns: 1.08fr 0.92fr;\r\n  gap: 34px;\r\n  align-items: center;\r\n}\r\n\r\n.em-ticket-kicker {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  min-height: 36px;\r\n  padding: 0 18px;\r\n  margin-bottom: 16px;\r\n  color: #c28a2e;\r\n  background: #fffaf1;\r\n  border: 1px solid #ead8b8;\r\n  border-radius: 999px;\r\n  font-size: 14px;\r\n  font-weight: 900;\r\n}\r\n\r\n.em-ticket-hero h1 {\r\n  margin: 0 0 16px;\r\n  color: #08204a;\r\n  font-size: clamp(36px, 5vw, 58px);\r\n  line-height: 1.22;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-hero p {\r\n  margin: 0 0 18px;\r\n  color: #53627a;\r\n  font-size: 18px;\r\n  line-height: 1.95;\r\n}\r\n\r\n.em-ticket-actions {\r\n  display: flex;\r\n  flex-wrap: wrap;\r\n  gap: 12px;\r\n  margin-top: 24px;\r\n}\r\n\r\n.em-ticket-btn {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  min-height: 54px;\r\n  padding: 0 28px;\r\n  border-radius: 15px;\r\n  font-size: 16.5px;\r\n  font-weight: 900;\r\n  transition: all 0.25s ease;\r\n}\r\n\r\n.em-ticket-btn.call {\r\n  color: #ffffff;\r\n  background: #dc2626;\r\n  box-shadow: 0 14px 28px rgba(220, 38, 38, 0.22);\r\n}\r\n\r\n.em-ticket-btn.call:hover {\r\n  color: #ffffff;\r\n  background: #b91c1c;\r\n  transform: translateY(-2px);\r\n}\r\n\r\n.em-ticket-btn.whatsapp {\r\n  color: #ffffff;\r\n  background: #22c55e;\r\n  box-shadow: 0 14px 28px rgba(34, 197, 94, 0.22);\r\n}\r\n\r\n.em-ticket-btn.whatsapp:hover {\r\n  color: #ffffff;\r\n  background: #16a34a;\r\n  transform: translateY(-2px);\r\n}\r\n\r\n.em-ticket-card {\r\n  position: relative;\r\n  padding: 30px;\r\n  background: #ffffff;\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 30px;\r\n  box-shadow: 0 24px 60px rgba(8, 32, 74, 0.09);\r\n  overflow: hidden;\r\n}\r\n\r\n.em-ticket-card::before {\r\n  content: \"\";\r\n  position: absolute;\r\n  inset: 0 0 auto 0;\r\n  height: 6px;\r\n  background: linear-gradient(90deg, #c28a2e 0%, #0b5ed7 100%);\r\n}\r\n\r\n.em-ticket-card h2 {\r\n  margin: 0 0 16px;\r\n  color: #08204a;\r\n  font-size: 28px;\r\n  line-height: 1.4;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-points {\r\n  display: grid;\r\n  gap: 12px;\r\n}\r\n\r\n.em-ticket-point {\r\n  display: grid;\r\n  grid-template-columns: 38px 1fr;\r\n  gap: 12px;\r\n  align-items: start;\r\n  padding: 14px;\r\n  background: #f8fbff;\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 16px;\r\n}\r\n\r\n.em-ticket-point span {\r\n  width: 38px;\r\n  height: 38px;\r\n  display: grid;\r\n  place-items: center;\r\n  color: #ffffff;\r\n  background: #0b5ed7;\r\n  border-radius: 13px;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-point strong {\r\n  display: block;\r\n  margin-bottom: 3px;\r\n  color: #08204a;\r\n  font-size: 15.5px;\r\n  line-height: 1.6;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-point small {\r\n  display: block;\r\n  color: #5a6880;\r\n  font-size: 14px;\r\n  line-height: 1.75;\r\n  font-weight: 700;\r\n}\r\n\r\n.em-ticket-before-form {\r\n  padding: 10px 0 34px;\r\n}\r\n\r\n.em-ticket-panel {\r\n  padding: 34px;\r\n  background:\r\n    radial-gradient(circle at 100% 0%, rgba(194, 138, 46, 0.12), transparent 26%),\r\n    radial-gradient(circle at 0% 100%, rgba(11, 94, 215, 0.08), transparent 28%),\r\n    linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 30px;\r\n  box-shadow: 0 18px 48px rgba(8, 32, 74, 0.06);\r\n  overflow: hidden;\r\n}\r\n\r\n.em-ticket-form-intro {\r\n  max-width: 900px;\r\n  margin: 0 auto;\r\n  text-align: center;\r\n}\r\n\r\n.em-ticket-form-intro h2 {\r\n  margin: 0 0 14px;\r\n  color: #08204a;\r\n  font-size: clamp(28px, 4vw, 42px);\r\n  line-height: 1.35;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-form-intro p {\r\n  margin: 0;\r\n  color: #53627a;\r\n  font-size: 17px;\r\n  line-height: 1.9;\r\n}\r\n\r\n@media (max-width: 1024px) {\r\n  .em-ticket-hero-grid {\r\n    grid-template-columns: 1fr;\r\n  }\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .em-ticket-container {\r\n    padding-inline: 16px;\r\n  }\r\n\r\n  .em-ticket-hero {\r\n    padding: 58px 0 34px;\r\n  }\r\n\r\n  .em-ticket-hero h1 {\r\n    font-size: 34px;\r\n  }\r\n\r\n  .em-ticket-hero p {\r\n    font-size: 15.8px;\r\n    line-height: 1.9;\r\n  }\r\n\r\n  .em-ticket-actions {\r\n    display: grid;\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .em-ticket-btn {\r\n    width: 100%;\r\n  }\r\n\r\n  .em-ticket-card,\r\n  .em-ticket-panel {\r\n    padding: 22px 18px;\r\n    border-radius: 24px;\r\n  }\r\n\r\n  .em-ticket-card h2 {\r\n    font-size: 23px;\r\n  }\r\n\r\n  .em-ticket-point {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .em-ticket-form-intro {\r\n    text-align: left;\r\n  }\r\n\r\n  .em-ticket-form-intro h2 {\r\n    font-size: 28px;\r\n  }\r\n\r\n  .em-ticket-form-intro p {\r\n    font-size: 15px;\r\n    line-height: 1.85;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<main class=\"em-ticket-page\" dir=\"ltr\" lang=\"en\">\r\n\r\n  <section class=\"em-ticket-hero\">\r\n    <div class=\"em-ticket-container\">\r\n      <div class=\"em-ticket-hero-grid\">\r\n\r\n        <div>\r\n          <span class=\"em-ticket-kicker\">Create a Support Ticket<\/span>\r\n\r\n          <h1>Send Your Request to the AL Emtyaz Facilities Management Team<\/h1>\r\n\r\n          <p>\r\n            Use this page to create a support ticket or send a service request or enquiry to the AL Emtyaz Facilities Management team. Please describe your request clearly so it can be directed to the right department for follow-up as soon as possible.\r\n          <\/p>\r\n\r\n          <p>\r\n            The ticket form helps us understand the type of service, the work location, and the nature of your problem or request, allowing us to communicate with you more effectively and keep the process organised.\r\n          <\/p>\r\n\r\n          <div class=\"em-ticket-actions\">\r\n            <a class=\"em-ticket-btn call\" href=\"tel:0798495491\" target=\"_blank\" rel=\"noopener\">Call Now<\/a>\r\n            <a class=\"em-ticket-btn whatsapp\" href=\"https:\/\/api.whatsapp.com\/send?phone=962798495491\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"em-ticket-card\">\r\n          <h2>When Should You Use the Ticket Form?<\/h2>\r\n\r\n          <div class=\"em-ticket-points\">\r\n            <div class=\"em-ticket-point\">\r\n              <span>1<\/span>\r\n              <div>\r\n                <strong>Request a New Service<\/strong>\r\n                <small>Send details of the service you need so we can contact you and agree on the next step.<\/small>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"em-ticket-point\">\r\n              <span>2<\/span>\r\n              <div>\r\n                <strong>Follow Up on a Request or Project<\/strong>\r\n                <small>Use the ticket to provide your request number or any relevant follow-up details, if available.<\/small>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"em-ticket-point\">\r\n              <span>3<\/span>\r\n              <div>\r\n                <strong>Enquiries or Technical Support<\/strong>\r\n                <small>Describe your problem or question clearly so it can be forwarded to the appropriate team.<\/small>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"em-ticket-before-form\">\r\n    <div class=\"em-ticket-container\">\r\n      <div class=\"em-ticket-panel\">\r\n        <div class=\"em-ticket-form-intro\">\r\n          <span class=\"em-ticket-kicker\">Ticket Form<\/span>\r\n          <h2>Create Your Ticket Now<\/h2>\r\n          <p>\r\n            Please complete the form below with accurate information, including your phone number, the type of service, and details of your request, so our team can review your ticket and contact you.\r\n          <\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n<\/main>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73e455f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73e455f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bde552\" data-id=\"6bde552\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f368c3b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f368c3b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-13fec85\" data-id=\"13fec85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eeb515 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"3eeb515\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3117\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"3eeb515\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Submit Ticket - Al Emtyaz Facilities Management\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"3117\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst and Last Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Enter your name here\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_16d1277 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_16d1277\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany Name (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_16d1277]\" id=\"form-field-field_16d1277\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Enter your company name here\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour Email Address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Enter your email address here\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_1c127d7 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1c127d7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour Phone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_1c127d7]\" id=\"form-field-field_1c127d7\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"07\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRequest Details (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"2\" placeholder=\"What exactly is your request?\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_128ac17 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_128ac17\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPlease select the service that meets your needs from the following:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_128ac17]\" id=\"form-field-field_128ac17\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Home and Business Cleaning and Disinfection\">Home and Business Cleaning and Disinfection<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Furniture Moving\">Furniture Moving<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tile Grinding and Marble and Ceramic Polishing\">Tile Grinding and Marble and Ceramic Polishing<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Solar Panel Cleaning and Maintenance\">Solar Panel Cleaning and Maintenance<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Stone Facade Cleaning\">Stone Facade Cleaning<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Car Dry Cleaning\">Car Dry Cleaning<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Waterproofing and Water Leak Detection\">Waterproofing and Water Leak Detection<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Air Conditioner Dismantling, Relocation, and Maintenance\">Air Conditioner Dismantling, Relocation, and Maintenance<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"General Maintenance\">General Maintenance<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Landscaping\">Landscaping<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Elevator Installation and Maintenance\">Elevator Installation and Maintenance<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Electrical and Plumbing Services\">Electrical and Plumbing Services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Fire Protection Systems\">Fire Protection Systems<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Construction, Renovation, and Restoration\">Construction, Renovation, and Restoration<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Request a New, Custom Service\">Request a New, Custom Service<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Other\">Other<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-time elementor-field-group elementor-column elementor-field-group-field_32bed9a elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_32bed9a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tChoose a convenient time for us to contact you (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"time\" name=\"form_fields[field_32bed9a]\" id=\"form-field-field_32bed9a\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-time-field\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-shrink\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit Your Request<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-863c105 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"863c105\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d41af22\" data-id=\"d41af22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5bd905 elementor-widget elementor-widget-html\" data-id=\"c5bd905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n.em-ticket-map-section {\r\n  direction: ltr;\r\n  text-align: left;\r\n  background: #ffffff;\r\n  color: #08204a;\r\n  font-family: 'Cairo', sans-serif;\r\n  padding: 10px 0 54px;\r\n}\r\n\r\n.em-ticket-map-section * {\r\n  box-sizing: border-box;\r\n}\r\n\r\n.em-ticket-map-section a {\r\n  text-decoration: none;\r\n}\r\n\r\n.em-ticket-map-container {\r\n  width: min(1180px, 100%);\r\n  margin: 0 auto;\r\n  padding-inline: 20px;\r\n}\r\n\r\n.em-ticket-map-panel {\r\n  padding: 34px;\r\n  background:\r\n    radial-gradient(circle at 100% 0%, rgba(194, 138, 46, 0.12), transparent 26%),\r\n    radial-gradient(circle at 0% 100%, rgba(11, 94, 215, 0.08), transparent 28%),\r\n    linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 30px;\r\n  box-shadow: 0 18px 48px rgba(8, 32, 74, 0.06);\r\n  overflow: hidden;\r\n}\r\n\r\n.em-ticket-map-head {\r\n  max-width: 900px;\r\n  margin: 0 auto 28px;\r\n  text-align: center;\r\n}\r\n\r\n.em-ticket-map-kicker {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  min-height: 36px;\r\n  padding: 0 18px;\r\n  margin-bottom: 16px;\r\n  color: #c28a2e;\r\n  background: #fffaf1;\r\n  border: 1px solid #ead8b8;\r\n  border-radius: 999px;\r\n  font-size: 14px;\r\n  font-weight: 900;\r\n}\r\n\r\n.em-ticket-map-head h2 {\r\n  margin: 0 0 14px;\r\n  color: #08204a;\r\n  font-size: clamp(28px, 4vw, 42px);\r\n  line-height: 1.35;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-map-head p {\r\n  margin: 0;\r\n  color: #53627a;\r\n  font-size: 17px;\r\n  line-height: 1.9;\r\n}\r\n\r\n.em-ticket-contact-grid {\r\n  display: grid;\r\n  grid-template-columns: 0.9fr 1.1fr;\r\n  gap: 18px;\r\n  align-items: stretch;\r\n}\r\n\r\n.em-ticket-contact-side {\r\n  display: grid;\r\n  grid-template-columns: repeat(2, 1fr);\r\n  gap: 14px;\r\n  align-content: start;\r\n}\r\n\r\n.em-ticket-contact-card {\r\n  padding: 20px;\r\n  background: #ffffff;\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 22px;\r\n  box-shadow: 0 8px 22px rgba(8, 32, 74, 0.035);\r\n}\r\n\r\n.em-ticket-contact-icon {\r\n  width: 46px;\r\n  height: 46px;\r\n  display: grid;\r\n  place-items: center;\r\n  margin-bottom: 12px;\r\n  color: #ffffff;\r\n  background: #0b5ed7;\r\n  border-radius: 16px;\r\n  font-size: 20px;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-contact-card h3 {\r\n  margin: 0 0 8px;\r\n  color: #08204a;\r\n  font-size: 19px;\r\n  line-height: 1.45;\r\n  font-weight: 950;\r\n}\r\n\r\n.em-ticket-contact-card p,\r\n.em-ticket-contact-card a {\r\n  margin: 0;\r\n  color: #53627a;\r\n  font-size: 15px;\r\n  line-height: 1.85;\r\n  font-weight: 700;\r\n}\r\n\r\n.em-ticket-contact-card a:hover {\r\n  color: #0b5ed7;\r\n}\r\n\r\n.em-ticket-contact-actions {\r\n  grid-column: 1 \/ -1;\r\n  display: grid;\r\n  grid-template-columns: 1fr 1fr;\r\n  gap: 10px;\r\n}\r\n\r\n.em-ticket-contact-btn {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  min-height: 52px;\r\n  padding: 0 24px;\r\n  border-radius: 15px;\r\n  color: #ffffff;\r\n  font-size: 16px;\r\n  font-weight: 900;\r\n  transition: all 0.25s ease;\r\n}\r\n\r\n.em-ticket-contact-btn.call {\r\n  background: #dc2626;\r\n}\r\n\r\n.em-ticket-contact-btn.call:hover {\r\n  color: #ffffff;\r\n  background: #b91c1c;\r\n  transform: translateY(-2px);\r\n}\r\n\r\n.em-ticket-contact-btn.whatsapp {\r\n  background: #22c55e;\r\n}\r\n\r\n.em-ticket-contact-btn.whatsapp:hover {\r\n  color: #ffffff;\r\n  background: #16a34a;\r\n  transform: translateY(-2px);\r\n}\r\n\r\n.em-ticket-map-card {\r\n  padding: 16px;\r\n  background: #ffffff;\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 26px;\r\n  box-shadow: 0 14px 34px rgba(8, 32, 74, 0.055);\r\n  overflow: hidden;\r\n}\r\n\r\n.em-ticket-map-card iframe {\r\n  width: 100%;\r\n  height: 430px;\r\n  display: block;\r\n  border: 0;\r\n  border-radius: 20px;\r\n}\r\n\r\n.em-ticket-social {\r\n  margin-top: 16px;\r\n  padding: 18px 20px;\r\n  background: #ffffff;\r\n  border: 1px solid #e4ebf7;\r\n  border-radius: 20px;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  gap: 12px;\r\n}\r\n\r\n.em-ticket-social a {\r\n  width: 44px;\r\n  height: 44px;\r\n  display: grid;\r\n  place-items: center;\r\n  color: #0b5ed7;\r\n  background: #f8fbff;\r\n  border: 1px solid #dce6f5;\r\n  border-radius: 15px;\r\n  transition: all 0.25s ease;\r\n}\r\n\r\n.em-ticket-social a:hover {\r\n  color: #ffffff;\r\n  background: #0b5ed7;\r\n  border-color: #0b5ed7;\r\n  transform: translateY(-2px);\r\n}\r\n\r\n.em-ticket-social svg {\r\n  width: 20px;\r\n  height: 20px;\r\n  fill: currentColor;\r\n  display: block;\r\n}\r\n\r\n@media (max-width: 1024px) {\r\n  .em-ticket-contact-grid {\r\n    grid-template-columns: 1fr;\r\n  }\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .em-ticket-map-section {\r\n    padding: 8px 0 32px;\r\n  }\r\n\r\n  .em-ticket-map-container {\r\n    padding-inline: 16px;\r\n  }\r\n\r\n  .em-ticket-map-panel {\r\n    padding: 22px 18px;\r\n    border-radius: 24px;\r\n  }\r\n\r\n  .em-ticket-map-head {\r\n    text-align: left;\r\n  }\r\n\r\n  .em-ticket-map-head h2 {\r\n    font-size: 28px;\r\n  }\r\n\r\n  .em-ticket-map-head p {\r\n    font-size: 15px;\r\n    line-height: 1.85;\r\n  }\r\n\r\n  .em-ticket-contact-side {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .em-ticket-contact-actions {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .em-ticket-map-card iframe {\r\n    height: 340px;\r\n  }\r\n\r\n  .em-ticket-social {\r\n    justify-content: center;\r\n    flex-wrap: wrap;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<section class=\"em-ticket-map-section\" dir=\"ltr\" lang=\"en\">\r\n  <div class=\"em-ticket-map-container\">\r\n    <div class=\"em-ticket-map-panel\">\r\n\r\n      <div class=\"em-ticket-map-head\">\r\n        <span class=\"em-ticket-map-kicker\">Contact &amp; Location<\/span>\r\n\r\n        <h2>Need Immediate Assistance?<\/h2>\r\n\r\n        <p>\r\n          You can contact us by phone or WhatsApp using the same number, or find AL Emtyaz Facilities Management using the map.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"em-ticket-contact-grid\">\r\n\r\n        <div class=\"em-ticket-contact-side\">\r\n\r\n          <div class=\"em-ticket-contact-card\">\r\n            <div class=\"em-ticket-contact-icon\">\ud83d\udcde<\/div>\r\n            <h3>Phone<\/h3>\r\n            <a href=\"tel:0798495491\" target=\"_blank\" rel=\"noopener\">0798495491<\/a>\r\n          <\/div>\r\n\r\n          <div class=\"em-ticket-contact-card\">\r\n            <div class=\"em-ticket-contact-icon\">\u2709<\/div>\r\n            <h3>Email<\/h3>\r\n            <a href=\"mailto:info@alemtyaz-jo.com\" target=\"_blank\" rel=\"noopener\">info@alemtyaz-jo.com<\/a>\r\n          <\/div>\r\n\r\n          <div class=\"em-ticket-contact-card\">\r\n            <div class=\"em-ticket-contact-icon\">\u23f1<\/div>\r\n            <h3>Business Hours<\/h3>\r\n            <p>Saturday to Thursday<br>8:00 AM to 5:00 PM<\/p>\r\n          <\/div>\r\n\r\n          <div class=\"em-ticket-contact-card\">\r\n            <div class=\"em-ticket-contact-icon\">\ud83d\udccd<\/div>\r\n            <h3>Company Location<\/h3>\r\n            <p>Jabal Amman, First Circle, 11181<\/p>\r\n          <\/div>\r\n\r\n          <div class=\"em-ticket-contact-actions\">\r\n            <a class=\"em-ticket-contact-btn call\" href=\"tel:0798495491\" target=\"_blank\" rel=\"noopener\">Call Now<\/a>\r\n            <a class=\"em-ticket-contact-btn whatsapp\" href=\"https:\/\/api.whatsapp.com\/send?phone=962798495491\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>\r\n          <\/div>\r\n\r\n        <\/div>\r\n\r\n        <div>\r\n          <div class=\"em-ticket-map-card\">\r\n            <iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3385.3659231315296!2d35.92528238483877!3d31.95096818122926!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x151ca1dbc6051cbd%3A0xdec7dcf6bebf24b9!2z2KfZhNil2YXYqtmK2KfYsiDZhNin2K_Yp9ix2Kkg2KfZhNmF2LHYp9mB2YI!5e0!3m2!1sen!2sjo!4v1660378414269!5m2!1sen!2sjo\" title=\"AL Emtyaz Facilities Management location on Google Maps\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\r\n          <\/div>\r\n\r\n          <div class=\"em-ticket-social\" aria-label=\"Social media links\">\r\n            <a href=\"https:\/\/www.facebook.com\/Emtyz\" target=\"_blank\" rel=\"noopener\" aria-label=\"Facebook\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M13.5 22v-8h2.7l.4-3h-3.1V9.1c0-.9.2-1.5 1.5-1.5h1.7V4.9c-.3 0-1.3-.1-2.5-.1-2.5 0-4.2 1.5-4.2 4.3V11H7.2v3H10v8h3.5Z\"\/><\/svg>\r\n            <\/a>\r\n\r\n            <a href=\"https:\/\/www.instagram.com\/alemtyaz_2020\/\" target=\"_blank\" rel=\"noopener\" aria-label=\"Instagram\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7.8 2h8.4A5.8 5.8 0 0 1 22 7.8v8.4a5.8 5.8 0 0 1-5.8 5.8H7.8A5.8 5.8 0 0 1 2 16.2V7.8A5.8 5.8 0 0 1 7.8 2Zm0 2A3.8 3.8 0 0 0 4 7.8v8.4A3.8 3.8 0 0 0 7.8 20h8.4a3.8 3.8 0 0 0 3.8-3.8V7.8A3.8 3.8 0 0 0 16.2 4H7.8Zm8.7 2.1a1.4 1.4 0 1 1 0 2.8 1.4 1.4 0 0 1 0-2.8ZM12 7.3a4.7 4.7 0 1 1 0 9.4 4.7 4.7 0 0 1 0-9.4Zm0 2a2.7 2.7 0 1 0 0 5.4 2.7 2.7 0 0 0 0-5.4Z\"\/><\/svg>\r\n            <\/a>\r\n\r\n            <a href=\"https:\/\/www.linkedin.com\/company\/al-emtyaz-facilities-management\" target=\"_blank\" rel=\"noopener\" aria-label=\"LinkedIn\">\r\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4.98 3.5A2.5 2.5 0 1 1 5 8.5a2.5 2.5 0 0 1-.02-5ZM3 9.8h4v11.7H3V9.8Zm6.2 0H13v1.6h.1c.5-.9 1.8-1.9 3.7-1.9 4 0 4.7 2.6 4.7 6v6h-4v-5.3c0-1.3 0-2.9-1.8-2.9s-2.1 1.4-2.1 2.8v5.4h-4V9.8Z\"\/><\/svg>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Create a Support Ticket Send Your Request to the AL Emtyaz Facilities Management Team Use this page to create a support ticket or send a service request or enquiry to the AL Emtyaz Facilities Management team. Please describe your request clearly so it can be directed to the right department for follow-up as soon as [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3117","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/pages\/3117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/comments?post=3117"}],"version-history":[{"count":0,"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/pages\/3117\/revisions"}],"wp:attachment":[{"href":"https:\/\/alemtyaz-jo.com\/en\/wp-json\/wp\/v2\/media?parent=3117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}